Coin98 Labs - Customer Service - English [FULL TIME]

Coin98 Labs is a DeFi product builder focusing on creating and developing an ecosystem of DeFi protocols and applications on multiple blockchains. We are looking for talented young Customer Service who will contribute to our journey to conquer local and global crypto opportunities.

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Responsibilities

• Handle back office tickets, provide 24/7 online inquiries, and email replies services to customers;
• Handle customer inquiries, advice, and suggestions via email or online tools;
• Perform other tasks assigned by the leaders;
• Understand Coin98 products thoroughly to help users get the best experience;
• Follow the working time: Full-time: 12 AM - 8 AM (GMT+7)

Requirements

• Good at English;
• High level of honesty and integrity;
• Ability to work under pressure, strong communication skills, and exceed beyond expectation;
• Passionate for the customer service industry and can accept to work under different work shifts, including night shift;
• Experience in customer service, esp. in cryptocurrency and blockchain is a plus;
• Fast learning skills and adaptability;
• Attention to detail;
• Age under 25.

Offer

• Salary: $600 - $800 (full-time), $300 - $400 (part-time);
• Flexible working hours, casual work attire;
• Fast-moving, challenging, and unique business problems;
• We deeply care about helping everyone work on what they love, freely express their ideas and grow to their true potential.
• Excellent development opportunities in a rapidly growing company: Most of the time, you will be working with cutting-edge technologies and constantly be improving your knowledge and skillset.

Contact

For application, click here.

If your CV is suitable for the position, we will send an email to notify you of the next round within 7 days.

Find more job opportunities at Coin98 Finance here!